Lost track of your license key? How you recover it depends on what kind of key you have. Licenses tied to your email (free accounts, plans bought on the website, and founder keys) are recovered by signing in. A gift_ or older sub_ key that isn't tied to an email is recovered from your original emails, and if those are gone, by emailing us.
Free accounts, plans bought on the website and founder keys are tied to your email. You don't need to hunt for the key at all — sign in with the same email and the license is recovered for you.
For the full walkthrough, see Your account online.
A gift key (gift_) or an older subscription key (sub_) may not be tied to an email account, so the portal might not show it. To find it:
If you genuinely can't find it anywhere, email [email protected] and include:
We'll re-send the key to you.
Enter it on the License page to activate, or use the brutal://activate?key=… deep link if you have one. Step-by-step activation help lives in Activate your license. If something still won't work, reach out via Contact support.
I lost my founder key — do I need to find the text?
No. Founder keys, free accounts and plans bought on the website are tied to your email. Sign in at brutaloptimizer.com/account with the same email to view your key, or sign in to the app with that email and the license is recovered.
I can't find my gift key anywhere. What do I send to support?
Email [email protected] with the email address the key was sent to (and your Razorpay payment ID, if you paid for it), and we'll re-send the key.
Can I activate my recovered key on a second PC?
A paid key works on one PC at a time. Release the old PC first with Unbind this PC at brutaloptimizer.com/account (or email [email protected] for a key that isn’t tied to your email), then activate it on the new PC. See the Activate your license article for details.