How does it work?
Pick your game and tap Connect. The app measures the ping from your phone to our healthy relays in your region and connects through the one with the lowest ping. Only the game you picked goes through Android's VPN; every other app on your phone stays on your normal connection. Disconnect and the game goes back to your normal connection too.
Why does a key icon appear at the top of my screen?
Android shows a key icon whenever an app is running a VPN. BRUTAL Optimizer uses Android's VPN system to route the one game you picked, so the key is there while you're connected and goes away when you disconnect.
The app says there's no relay near me. What now?
We only route you through a relay in your own region. When no relay serves your region, the app tells you so and leaves your game on your direct connection. Ultra doesn't change that: it can't create a relay where we don't have one. The regions we cover are listed in our Privacy Policy.
How does the free plan work?
On the free plan you watch a short rewarded ad before you connect; the ad is what pays for the relays. If an ad won't load, write to us and we'll sort it out.
How do I get Ultra?
In the app, open Profile and tap Go Ultra. Ultra is bought only inside the app, through Google Play; Google shows you the plans and the price, in your Google Play account's currency, before you pay. Ultra removes the ads. An Ultra subscription you already hold from BRUTAL Optimizer for Windows unlocks here when you sign in with the same email.
How do I cancel, or get a refund?
Cancel in Google Play: Google's steps for cancelling a subscription. You keep Ultra until the end of the period you already paid for. Deleting the app or your account does not cancel the subscription. For refunds, see our Refund & Cancellation Policy for Android.
How do I use it on a new phone?
Sign in on the new phone with the same email. To free a device you no longer use, open Profile → Your devices and remove it.
Can routing get my game account banned?
It can. Some publishers restrict VPNs or datacenter IP addresses, and we can't control what they decide. Please read section 4 of our Terms before you connect.
How do I delete my account?
In the app: Profile → Delete account. Already uninstalled the app? See Delete your account in our Privacy Policy.
How do I contact you?
In the app: Profile → Contact support. Or email support@brutaloptimizer.com.